{"id":3,"date":"2020-02-12T13:13:25","date_gmt":"2020-02-12T13:13:25","guid":{"rendered":"https:\/\/swimne.co.uk\/?page_id=3"},"modified":"2023-09-07T15:14:46","modified_gmt":"2023-09-07T15:14:46","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/swimne.co.uk\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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This privacy policy applies to MayMask 210's SwimNE website at www.swimne.co.uk<\/a>\u00a0(the \u201cwebsite\u201d) and our booking platform \u2013\u00a0www.dodays.co.uk<\/a>\u00a0(\u201cbooking platform\u201d) alongside our normal operations. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (\u201cDPA\u201d) and the General Data Protection Regulations (\u201cGDPR\u201d) 2018.<\/p>\n

For the purpose of the DPA and GDPR, MayMask 210 is the data controller and any enquiry regarding the collection or processing of your data should be addressed to our Data Protection officer at our address:<\/p>\n

MayMask 210 (trading as SwimNE), Silverbirch Drive, Newcastle upon Tyne, NE12 5AB<\/p>\n

By using the Website and\/or Booking platform, you consent to this policy. We are registered with the Information Commissioner\u2019s Office for this purpose.<\/p>\n

Information we collect<\/strong><\/p>\n

1. We will collect personal data on our website only if it is directly provided to us by you, the user \u2013 e.g. your e-mail address, name, home or work address, and telephone number \u2013 and, therefore, has been provided by you with your consent. Normally you will only provide such details if you wish to sign up for our free newsletter or other resources, or if you are making a purchase from us.<\/p>\n

2. We will collect personal data through our booking platform\u2013 e.g. your email address, name, home or work address, and telephone number \u2013 only if it is directly provided to us by you and therefore with your consent.<\/p>\n

You may also provide us with information via phone, email or face-to-face communication including directly to a member of our team at one of our pools.<\/p>\n

Included in the booking platform is the option for you to amend, update and delete any information that you do not wish for us to use. Please bear in mind that in some cases \u2013 such as any known medical conditions connected to your child \u2013 it is imperative that our teachers are made aware of any medical information that could affect your child\u2019s learning and safety at the pool.<\/p>\n

3. With regard to each of your visits to our website, we may automatically collect the following information:
\n3.1 Technical information (including the Internet protocol (IP) address used to connect your computer to the Internet), your login information, browser type and version, time-zone setting, browser plug-in types and versions, operating system and platform;<\/p>\n

3.2 Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.<\/p>\n

4. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access. These include, but are not limited to, traffic data, location data, web blogs, and other communication data (but this data will not identify you personally).<\/p>\n

5. We encourage you to update your payment information in your online DoDays account, which can be changed by you at any time by logging in to your secure area at my.whatadoddle.co.uk.<\/p>\n

Your payment information (e.g. credit card details) provided when you make a purchase from our website is not received or stored by us. That information is processed securely and privately by the third party payment processors that we use. This information is stored, using encryption, by Stripe Inc.<\/p>\n

MayMask 210 will not have access to that information at any time. We may share your personal data with our payment processors, but only for the purpose of completing the relevant payment transaction. Such payment processors are banned from using your personal data, except to provide these necessary payment services to us, and they are required to maintain the confidentiality of your personal data and payment information.<\/p>\n

Use of your information<\/strong><\/p>\n

6. We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.<\/p>\n

7. The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you \u2013 primarily the delivery of safe swimming lessons to yourself or child. In addition, we may use the information for the following purposes:<\/p>\n